Empathy Care Services — Home Health
Licensed Maryland DDA Provider

Care that honors the whole person.

Person-centered support for people with developmental and intellectual disabilities — at home, at work and across the community, in every region of Maryland.

Read what families say about us
A smiling woman in a wheelchair reading a book A smiling caregiver with her arm around an older woman at home A nurse going over paperwork with an older man on a sofa
A smiling nurse with her hand on an older man's shoulder
Based in GermantownServing families across Maryland
Who we are

Helping individuals with disabilities live with independence, dignity and purpose.

Empathy Care Services is a Germantown-based provider for people of every background. We work alongside participants, families and Coordinators of Community Services to deliver dependable support — one person, one family and one community at a time.

Independence Building skills for everyday life.
Dignity Respect in every interaction.
Purpose Goals that matter to each person.
Community integration Full participation in community life.
Explore our services
Services

Support for every part of life

All services are available under Maryland's DDA waiver programs, through both traditional and self-directed models.

01 Community Development Building skills, confidence and real connections through activities, volunteering and outings. Learn more

Community Development Services help each person take an active, valued part in their community. Our staff support participants one-on-one or in small groups to explore interests, build friendships and practice the skills they need to get around and get involved — always in everyday community settings.

  • Volunteering and civic activities
  • Recreation, classes, clubs and faith communities
  • Using public spaces such as libraries, stores and parks
  • Building social, communication and safety skills
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02 Day Habilitation Structured, meaningful days that develop life skills and independence alongside peers. Learn more

Day Habilitation offers a structured, purposeful daytime schedule outside the home. Activities are planned around each person’s goals and focus on building the self-help, social and practical skills that lead to greater independence.

  • Daily living and self-care skills
  • Communication and social skills
  • Group activities with peers
  • Progress tracked against each person’s plan
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03 Supported Living Living in one’s own home with the right level of daily support. Learn more

Supported Living helps people live in a home of their own — their own apartment or house — with the support they need to stay safe, healthy and in control of their daily life. Support is shaped around the person’s routines, preferences and goals.

  • Help with household routines, cooking and cleaning
  • Budgeting, bills and managing appointments
  • Health and safety support at home
  • Connecting with neighbors and the community
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04 Personal Supports One-on-one help with personal care, meals, medication reminders and household tasks. Learn more

Personal Supports provide hands-on, one-on-one help with everyday activities at home and in the community. Our staff assist with what’s needed while encouraging people to do as much as they can for themselves.

  • Bathing, dressing and personal care
  • Meal planning and preparation
  • Medication reminders
  • Shopping, errands and household tasks
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05 Nursing Support Licensed nurses providing health monitoring, delegation and care at home. Learn more

Our nurses look after each participant’s health needs and make sure the people supporting them are trained to meet those needs safely. Nursing support works hand in hand with the person’s doctors, family and support team.

  • Health assessments and nursing care plans
  • Training and delegating tasks to direct support staff
  • Monitoring health and medications
  • Coordinating with doctors and families
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06 Respite Care Trusted, short-term care so family caregivers can rest with peace of mind. Learn more

Caring for a loved one is rewarding and demanding. Respite Care gives family caregivers a break — for a few hours or longer — knowing their loved one is with trained, caring staff who follow their routines.

  • Planned, short-term breaks for caregivers
  • Support at home or in the community
  • Consistent staff who know the person
  • Routines and preferences respected
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07 Transportation Safe, reliable rides to appointments, work, day programs and activities. Learn more

Getting where you need to go shouldn’t be a barrier. Our Transportation services help participants reach the places that matter to them, safely and on time, with drivers who understand their needs.

  • Medical and therapy appointments
  • Work, day programs and community activities
  • Shopping and errands
  • Trained, background-checked drivers
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08 Remote Support Off-site electronic monitoring that adds independence and reduces in-person staffing. Learn more

Remote Support uses technology to provide oversight in a person’s home without staff needing to be there in person. It gives participants more privacy and independence while help remains available when needed.

  • Sensors, alerts and two-way communication
  • Staff ready to respond when needed
  • More privacy and independence at home
  • Set up around each person’s plan and consent
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09 Support Broker & Vendor Guidance for self-directed services: planning, budgets, hiring and paperwork. Learn more

For people using Maryland’s self-directed services, we help participants and families stay in charge of their own supports — and we can also provide services directly as a vendor.

  • Help planning services and managing the budget
  • Support hiring, training and managing staff
  • Guidance with paperwork and requirements
  • Services provided directly as a vendor
Ask about this service
Who we serve

Every person. Every background. Every goal.

We proudly serve individuals and families of every race, culture, faith and language across Maryland, and we build teams that reflect the communities we work in. Support is matched to each person's needs, preferences and language.

A nurse and a woman in a wheelchair laughing together outdoors
Time outdoors and in the community
A nurse reviewing a care plan with an older man at home
Nursing support at home
A young girl giving a gift to a smiling support worker
Building skills and confidence
Our approach

Getting started, step by step

  1. 1
    Step 1 Free consultation Tell us about the person, their goals and what support looks like today.
  2. 2
    Step 2 A plan built around you We align services with the Person-Centered Plan and your coordinator.
  3. 3
    Step 3 The right match We pair you with trained staff who fit your needs, language and personality.
  4. 4
    Step 4 Ongoing support Regular check-ins keep the plan working as goals and life change.
When goals or needs change, we revisit the plan together.
Two caregivers in blue uniforms standing with a smiling older man
About us

Leading with empathy. Building trust every day.

Our mission is to promote independence, dignity and quality of life through reliable, high-quality support tailored to each person's unique needs. Our team works closely with participants and their families to encourage community inclusion and personal growth.

Talk with our team
Compassionate care
Empathy and understanding in every interaction.
Professional excellence
Care delivered to the highest standards.
Trust & integrity
Honest, lasting relationships with families.
Individualized support
Solutions shaped around each person.
From the families we serve
“Empathy Care Services provided exceptional care for my father. Their team was professional, kind, and truly made a difference in our lives.”
S SarahFamily member
“Empathy Care Services exceeded our expectations with their home care services. Their personal touch made all the difference for our family.”
E EmilyFamily member
Careers

Join a team that leads with empathy

Bring your heart and your skills. We support our staff with training, certification and a team that has your back.

Current openings

Direct Support Professional (DSP)

Full-time or Part-time Across Maryland

Support participants at home and in the community with daily living, skill-building and outings, following each person’s plan.

Requirements: [Requirements — e.g. high school diploma, valid driver’s license, CPR/First Aid, Medication Technician certification]

Apply now

Registered Nurse (Delegating Nurse)

Full-time or Part-time [Location]

Provide nursing oversight, health monitoring and delegation for participants receiving DDA services.

Requirements: [Requirements — e.g. active Maryland RN license, Case Manager/Delegating Nurse training]

Apply now

Driver / Transportation Aide

Full-time or Part-time [Location]

Provide safe, reliable rides for participants to appointments, day programs, work and community activities.

Requirements: [Requirements — e.g. valid driver’s license, clean driving record]

Apply now
Contact

Let's talk about what support could look like.

Questions about eligibility, services or changing providers? Our team responds within one business day.

Office
19536 Amaranth Dr
Germantown, MD 20875

Request a free consultation

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